You should report the injury to your employer as soon as possible and seek medical treatment. Your doctor can provide a Work Capacity Certificate, which you’ll need to lodge your WorkCover claim. If you’re unsure what to do, call us, we can guide you through the steps.

You can lodge your claim online or by phone. Unfortunately, your doctor can no longer lodge your claim on your behalf (unless a worker has suffered a catastrophic or serious injury such as a spinal cord injury, traumatic brain injury or is in a coma and is unable to make a claim themselves). The process involves providing details of how the injury occurred, your symptoms, and your employment. We can help ensure your claim is lodged correctly and includes the right information from the start.

You still have options. WorkCover decisions can be reviewed, but strict deadlines apply. Typically, you have three months from the date of receiving written reasons to request a review with the workers’ compensation regulator. Contact us as soon as you receive the decision, and we can assess your circumstances and guide you through the review process.

Yes, many workers develop psychological injuries such as anxiety, depression, PTSD, or burnout due to workplace conditions or events. These claims can be more complex, but they are valid and compensable. We can help you understand your rights and the evidence needed.

You should lodge your claim as soon as possible after your injury. There are specific time limits, and delaying lodgement may affect your entitlements. Time limits can be strict and shorter than you think and vary between each individual. If you’re unsure whether you’re still within time, get in touch; we can advise you.

Not always, but legal advice is helpful. Even when claims seem straightforward, early advice can protect your rights and prevent issues later, especially if your injury is serious, ongoing, or may involve employer negligence.

A common law claim is separate from your WorkCover statutory claim. It allows you to pursue additional compensation if your injury was caused by employer negligence (e.g., unsafe systems, lack of training, bullying). These claims can include damages for pain and suffering, loss of income for the past and into the future, along with any out of pocket expenses you have had for current treatment costs, or anticipated future treatment costs.

Yes. Work-related aggravations of pre-existing injuries or conditions are compensable. WorkCover will consider how your work contributed to the worsening of your condition.

It is unlawful for an employer to disadvantage or dismiss you for lodging a workers’ compensation claim. We can provide guidance if you’re concerned about how your employer is responding to your injury.

It depends on your injury and how long your treatment and recovery take. Some claims resolve in weeks; others continue for months or even years until your condition stabilises. We keep in touch regularly, so you always know what’s happening.

Your entitlements depend on the type and severity of your injury, your income, your level of impairment, and whether employer negligence is involved. We can provide tailored advice after learning more about your situation. Every case is different and therefore the compensation is different.

We offer No Win, No Fee arrangements. Your initial consultation is free, and you won’t pay legal fees unless we achieve a successful outcome for you. You will never be out of pocket and you only pay your bill on the successful conclusion of your claim.